Boehmi | Stripe Developers | Page 1

coarse vineBOT Nov 17, 2022, 3:27 PM

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quaint oxide Nov 17, 2022, 3:29 PM

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Where are they getting the error?

void rain Nov 17, 2022, 3:32 PM

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this is what I see when I use Chrome 69 (via Browserstack), over on https://stripe.dev/elements-examples/ too for example

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the error gets thrown quite a few times

quaint oxide Nov 17, 2022, 3:42 PM

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Gotcha. And is this breaking functionality?

void rain Nov 17, 2022, 3:51 PM

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Yes, the Stripe input fields do not work at all because of the errors. You can't fill them out

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And we're fairly certain it still worked a few days ago for older browsers. We still have quite a few visitors and potential customers who are using a Chrome version between 50-70, or iPad users who are stuck at 10.3 for example, that are now unable to use our payment form

quaint oxide Nov 17, 2022, 4:00 PM

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Gotcha, but those same customers didn't have a problem with those same browser versions recently?

void rain Nov 17, 2022, 4:04 PM

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Nope, it's only been today that we noticed. It definitely still worked one week ago is what we can say for sure

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I first suspected that a change to our shop might have caused something to behave weirdly, but since it's also happening on the official Stripe example site with a Chrome Version 69, it's probably a change within that

quaint oxide Nov 17, 2022, 4:06 PM

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Gotcha thanks for all the details. Let me see what I can find

void rain Nov 17, 2022, 4:07 PM

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Thank you!

quaint oxide Nov 17, 2022, 4:09 PM

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Also which example are you seeing this on in our docs? Can you link it?

void rain Nov 17, 2022, 4:22 PM

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I just opened https://stripe.dev/elements-examples/ with Chrome <= 70 in order to reproduce the error, the examples listed there can't initialize the stripe input fields and thus are empty

Stripe Elements: Build beautiful, smart checkout flows

Build beautiful, smart checkout flows.

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as opposed to when I open it with a recent Firefox, where the input fields work and are responsive as expected

quaint oxide Nov 17, 2022, 4:27 PM

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Got it thanks

stiff quiver Nov 17, 2022, 4:37 PM

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We are also facing the exact same issue

quaint oxide Nov 17, 2022, 4:38 PM

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Got it thanks. I reported it to the owning team and they're investigating

quaint oxide Nov 17, 2022, 5:37 PM

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Ok the team identified the bug. They're working on a fix

stiff quiver Nov 17, 2022, 5:57 PM

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thanks for the update

dry peak Nov 17, 2022, 7:16 PM

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@void rain @stiff quiver This should be fixed now, can you confirm?

stiff quiver Nov 17, 2022, 7:16 PM

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will check, thanks!

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looks like the CC is being accepted, and idk if this is related, but a bunch of other errors were thrown (see attached)

dry peak Nov 17, 2022, 7:23 PM

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Thanks for flagging. The r.stripe.com requests shouldn't impact the payment functionality, but we'll look into those errors.

stiff quiver Nov 17, 2022, 7:29 PM

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I did just run a credit card transaction all the way through and it looks like it worked.

#Boehmi