#smpk

1 messages · Page 1 of 1 (latest)

jade meteorBOT
vague canyon
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Hi there, so you want to create an invoice with prices in a different currency, am I right?

heady timber
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yes correct

vague canyon
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OK. Can you share with me an invoice ID? I'd like to see how you create the invoice.

heady timber
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i don't know how to find the invoice ID

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this is the invoice Prefix: 7CDC89CD

vague canyon
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Or can you share with me your merchant ID? you can find it from the Stripe Dashboard -> Settings ->Account Details

heady timber
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acct_1ListgGSJIrwSh8U

vague canyon
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Thanks for waiting.

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I noticed 7CDC89CD is still in draft, and you haven't added any products in THB yet.

vague canyon
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I need to step away so I’m going to archive this thread. If you need help with anything else please ask in #dev-help or contact Stripe Support: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

shut elk
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@heady timber what's the issue exactly?

heady timber
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trying to create an invoice in USD, but it's automatic in THB

shut elk
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do you have the customer ID cus_xxx in question?

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and can you expand on the question exactly? Where do you see THB exactly, what error do you get if any, how did you call the API exactly, can you share screenshots/links/object IDs?

heady timber
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this is invoice prefix 7CDC89CD

shut elk
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if you add an item on left that is in the currency you want, does that work?

heady timber
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this is my acc id acct_1ListgGSJIrwSh8U

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this is what happens when i tried to create an invoice. it's very weird because before, when i created a product it was OK to be in USD.

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No it doesn't work. it just turns into THB

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when i created the product to be in USD. Only payment link works in USD. Not invoice

shut elk
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hmm strange, let me look into it

heady timber
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thanks

shut elk
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ok yes, it's weird but that's how it works

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the only way to charge the customer in a different currency like USD is to create the customer with that currency as their default by choosing USD in the dashboard when you create the customer.

heady timber
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how do i choose USD in the dashboard when i create customer?

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cause when i create customer there is no option to choose any currency, it just automatically does THB when i add them

shut elk