#CR

1 messages · Page 1 of 1 (latest)

floral dustBOT
lyric ingot
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Good question. Checking in to whether this is possible in prod

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Hey I apologize but I am having trouble finding good info on whether we support this as a business case. If you reach out to our support team, they should be able to speak to whether you can have a German Platform and Canadian connected account here https://support.stripe.com/?contact=true

desert edge
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I see

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is this same with US? or you're sure that US-accounts cannot connect with German platforms?

lyric ingot
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I thought that only US accounts could really work as a platform this way but I may be mistaken if you are able to create connected accounts that can be transferred to. Test mode should have the same behavior as live here so I think I am thinking of the wrong restrictions here https://stripe.com/docs/connect/cross-border-payouts

Transfer and pay out funds around the world

desert edge
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im just testing with US as we speak, one moment plz

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it keeps giving me this on test data even tho im selecting from the given options

lyric ingot
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Is this for a Standard Connect account?

desert edge
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Express

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got it worked this time

lyric ingot
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I think that those may not allow fake addresses. Express and Custom accounts allow test data, but Standard accounts can be used as normal Stripe accounts so their requirements are stricter

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Oh good to know

desert edge
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and yes...same behavior with US too

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can u give me any country for which you are 100% sure that transfers are not allowed?

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im gonna try with Brazil

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ok apparently brazil doesnt have transfers + card_payments at all

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any country where card_payments is possible but transfers not?

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I'm trying to create a use-case where i do direct charge on the countries where transfers is not available, otherwise do a destination charge

lyric ingot
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Good question. Looking in to whether there is a good way to test this

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I'm having trouble finding this but I did find info that we discourage using Direct charges on Express accounts. If you can't make destination charges to accounts in a certain country, the recommended path would be to have a platform account in that country that can pay out there.

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Direct charges can cause issues with traceability on your side and can make it especially painful to deal with things like disputes and refunds

desert edge
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if USA and Canada are working on live keys too with transfers capability, i won't need direct charges at all

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coz most of the traffic is from US/Canada/UK/EU

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on test keys they are working, so i guess i'll try to onboard few people from US/Canada on live keys to test it

lyric ingot
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Awesome! Let us know if you run in to any other questions in your testing

desert edge
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Alright

desert edge
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one more question:

if a country has transfers capability, Separate Charge & Transfer as well as Destination Charge both will work with it, correct?

fiery canyon
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I don't understand your question. Can you rephrase?

desert edge
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So we have three types of charges:

  1. Direct
  2. Destination
  3. Separate Charge & Transfer

I'm assuming Separate Charge & Transfer is same as Destination except that I'll have to do the transfer myself instead of Stripe doing it automatically?

fiery canyon
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Correct.

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Is there more to that question? I want to make sure I'm answering to the best of my ability

desert edge
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so the question is: if a connected account's country is supported for Destination charge, will it automatically be supported for Separate Charge and Transfer too?

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(bcz im assuming both needs transfers capability in the end)

fiery canyon
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No. There are some cases where one is supported and not the other, though I'm not sure what countries specifically have those constraints.

desert edge
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ah i see. ok cool

desert edge
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Canadian connect account worked with German platform!! 🥳

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now need to see US one too! 🤞

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ok never,mind

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it said it has transfers capability

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but

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when i tried to pay

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using Checkout Session

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I got this:

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I read about on_behalf_of but it means basically that it will convert the charge to direct charge