#loutfallah

1 messages · Page 1 of 1 (latest)

woeful meteorBOT
peak rivet
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Hello, not sure I fully understand your question. Can you explain your end goal here a bit more?

pallid sparrow
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I need to know if the bank card 3D Secure is active when saving the card, and when holding a payment with saving Payment method throwing an exception with code "code": "authentication_required"

peak rivet
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Do you have the request ID (req_123) from a time that you got this error?

pallid sparrow
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ok

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5 min

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req_lA7L7MxdlwrpGW

peak rivet
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Ah gotcha. Unfortunately there isn't a way to check for that before trying to charge the payment method again

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That decline came from the customer's bank. When you pass off_session: true like that, the bank is more likely to approve of the action without 3DS, but there is always a chance they will reject it without authenticating again.

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So in this case, the recommended way forward would be to either accept that decline or to get your user back on your site to make the payment and do 3DS auth if need be

pallid sparrow
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Thanks you