#greggles-price-taxbehavior

1 messages · Page 1 of 1 (latest)

arctic doveBOT
jaunty locust
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Moving this here

One example is API ID price_1L5WZ9GxG8m2870UGhkUhSoq

distant walrus
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Thanks

jaunty locust
distant walrus
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I'm not seeing an error. I think it's because the price is a one-time payment that I can't alter the tax behavior in the dashboard

short niche
distant walrus
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Also, we're about to enable tax collection. How will this affect existing subscriptions moving forward?

short niche
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greggles-price-taxbehavior

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Hey @distant walrus sorry those are pretty vague questions without much details just yet

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usually this Discord server is to help developers with questions about their code, not as much about Dashboard flows

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So the question would start with how you integrated Stripe exactly

distant walrus
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Thanks, where would I get answers to those questions?

short niche
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like which products and APIs are you using and are you the developer yourself?

distant walrus
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I am and we are using both a card element and a paymentintent element integration

short niche
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what do you mean by "a paymentintent element integration". Like PaymentElement? Which doc are you following exactly?

distant walrus
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I don't need help with the integrations, thanks. We're about to flip the switch in the dashboard settings to enable automatic tax calculation. If this is the wrong forum to ask about this, can you direct me to the correct place?

short niche
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I mean you do need help with the integration based on the way you are wording your question. But to help you understand what flipping this does, I do need to understand how you built your integration in the first place

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Like when you flip that default it will suddenly start calculating tax on all subscriptions. Any subscription were tax can't be calculated will be "blocked" and you'll have to remediate them

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usually it's for old customers where you never collected a valid address for example

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So usually what we've seen is that people start enabling automatic tax collection on a per subscription basis, for example for net new customers, build that entire integration, the recovery flow, etc.

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and only after that all works fine they consider flipping the global Dashboard default

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@distant walrus does that make sense?

distant walrus
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It does, thanks.

short niche
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Have you added support for automatic tax collection already or is the "switch it on in the Dashboard" your first step?

distant walrus
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I've added support for tax collection but we haven't deployed that. What's the minimum required address info that needs to be associated with the subscription customer for the charge not to be blocked? Zip/Postal code and country?

short niche
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I think it depends on your country

distant walrus
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We're in the U.S.

short niche
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so yeah for US looks like postal code and country mostly