#BrianC

1 messages ยท Page 1 of 1 (latest)

lucid viperBOT
long frost
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Hi there apologies for the wait. I'm taking a look now

scenic ice
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๐Ÿ‘

long frost
scenic ice
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Yes

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Yes, currency is being specified.

long frost
scenic ice
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pi_3M38mUQSv5bgTx2G1YlCH61h Here is the payment intent id for one of them. I'll dig for the request Id now

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Is there an easier way to find this request ID using the pi or cus? Manually going through the transactions now.

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Try this. req_JYmCPJqaQYmuDD

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That could be it. currency is specified as usd

long frost
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Interesting. I seem to recall something being updated recently that allows you to accept local currency (based on the browser's locale), but still charge in the specified currency. Let me dig and circle back

scenic ice
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Either way, we just need a way for the pre-built checkout to specify they are being charged in USD $ rather than just $. That's all we need,

long frost
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Do you have a screenshot that shows the currency being presented in non-USD?

scenic ice
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It's not being presented in non-usd but in unspecified $. Just to be clear. I'll grab a screenshot now

long frost
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Ohhhh, I see what you're asking now. Apologies for the misinterpretation (I'm juggling roughly 10 other Discord threads). You're asking if you can simply put the string USD somewhere in the Checkout view, rather than just a dollar sign $, correct?

If so, unfortunately the answer is: no. I'll raise that as feedback to the product team though, because I agree. It's worth being explicit when the dollar sign ins ambiguous

scenic ice
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OK. thanks. That's a real issue so I would escalate it. Twice this week we have received complaints from CAD customers. Not good for business for us.

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I totally agree with them.

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Thanks!

long frost
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Sure thing!