johan | Stripe Developers | Page 1

grizzled ventureBOT Nov 15, 2022, 3:55 PM

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frozen hemlock Nov 15, 2022, 3:57 PM

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Hi 👋 I'm not sure what team you're referring to, but I suspect using the contact path that they provided is the best option.

charred storm Nov 15, 2022, 4:10 PM

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the data migration team. We asked a simple question through email and we haven't get a response. just wondering if their email works of if there's something wrong?

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this is their email support-migrations@stripe.com

frozen hemlock Nov 15, 2022, 4:11 PM

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Sorry, we aren't part of support, so I'm not sure. I would advise you try following up using the contact path that you were provided, if that doesn't work then our Support team may have more context on this flow and be better suited to look:
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

charred storm Nov 15, 2022, 4:23 PM

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perfect thank you so much

#johan