#skylarblu4650

1 messages · Page 1 of 1 (latest)

molten shoreBOT
hidden iron
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Hi there, could you summarize your issue? I am happy to take a look

static siren
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I have a platform that works this way: Customer purchases credits. customer uses the credits on services provided by services providers on my platform. My platform takes a cut from the fee paid by customer, and transfers the rest to the service providers. Given that both the the customer and service providers are using a card/have bank accts outside of the region of my cost center, I assume my platform has to pay the 4% Stripe connect international xfer fee twice. Is this true? Do the stripe fees outlined in attached pic hold true? Any tips and tricks for getting past this "double charge"?

hidden iron
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I don't think so. This chart doesn't looks correct to me (Customer won't have a Stripe Account at all)

static siren
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ah ok thanks

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but if lets say the connected account for the destination charge is unknown at the time of payment

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and users are "buying" prepaid credits

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and the customer and the connected accounts are both using international cards

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the 4% international card fee will be taken by stripe twice?

hidden iron
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I don't follow the logic why there would be twice the fee