#joe-radar-rules

1 messages · Page 1 of 1 (latest)

gray panther
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Hey @naive slate let's talk here

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(also best to just ask the question upfront if possible)

naive slate
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noticing that options for a conditions related to IP addresses seem to always include "at this merchant" however when reviewing risk insights they seem to be

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stripe network wide?

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for instance

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with risk insights for a specific payment i see

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Number of cards previously associated with this IP address (last 7 days)
230

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but when i try to create a rule that looks like

gray panther
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yeah the rules are usually just about your merchant/account, not Stripe wide

naive slate
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:card_count_for_ip_address_daily: >20

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i dont catch the payment since its specific to our account

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wondering is there a way to use the risk insights to right better rules?

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obviously an IP with over 200 attempts on different cards should be blocked or at least reviewed

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*write

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haha

gray panther
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I don't think that's possible. I'd recommend working directly with our support team for help instead though as we don't know much about Radar rules/insights here unfortunately. You can contact them at https://support.stripe.com/contact for help

naive slate
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ok thanks

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any idea how to get in touch with a person?

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seems like just help documents but nothing on this topic