#KRS
1 messages · Page 1 of 1 (latest)
Hey there
Refer to the subscription https://connect.stripe.com/test/subscriptions/sub_1M42UjIvwrjYDHRM3nhuNhzC, 50% coupon is added to the subscription, it is configured as once. And it is being used in multiple invoices
the invoices are one-time invoices and NOT recurring invoices.
So that coupon is 50% off for 3 months since it has a duration set
So it isn't a one-time coupon
are you referring to this coupon - https://connect.stripe.com/test/coupons/JOETEST50 ?
Ah wait it looks like the coupon was updated
I was looking at the initial coupon that was used
Looking more one sec
anything alarming?
I wouldn't expect this since those invoices are one-off's but tied to the Sub. So I would expect it to only apply to the first one. But checking on whether there is anything special about using one-off invoices here
ok.
Okay checked in with a colleague and we agree this is unexpected. Next step is that I'm going to flag this internally. If you'd like to get updates about this, then you should send an email to our Support team (https://support.stripe.com/contact/login) and mention my handle bismarck in your email. Let me know when you have sent the email and I can grab the ticket and follow up over email as this is investigated further.
Hmm I'm not seeing it. You put bismarck in the message or subject?
thanks. can you give a way forward for now? like should I not associate onetime coupon with subscription?
or any other workarounds>
The way forward would just be to remove the one-time coupon after it is used if you are going to be creating one-off invoices.
So the flow would be to update sub with coupon --> create one-off invoice and finalize it --> remove coupon from Sub
ok. i will follow it. thanks.