#mehdi.dellagi

1 messages · Page 1 of 1 (latest)

opal tokenBOT
boreal ridge
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hi! change the price item how exactly, what would you want to change?

mystic galleon
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Hi @boreal ridge , sorry I was not super clear. basically i want to be able to handle customer "plan upgrades" . I have a metered price item per "plan" that we offer to our customers. If a customer is on a plan1 (corresponding to metered_price_item_1) and see that their usage corresponds better to plan2 (corresponding to metered_price_item_2) and wants to upgrade in the middle of their billing cycle. What is the best way to hanlde this kind of scenario?

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Removing the metered_price_item_1 from the subscription also removes all reported usage and we loose that in the customer's next invoice.

boreal ridge
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AFAIK the usage is a associated with the SubscriptionItem so it might carry over if you change the Price/Plan on the item, I don't really know without testing it and I'm a bit underwater to try and test it right now

mystic galleon
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thanks!! I'll try it out and post the findings 🙂

boreal ridge
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so I tried this and it does just move the usage across

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which may or may not be what you want, but that is at least one option