Sinduri | Stripe Developers | Page 1

fervent oliveBOT Nov 14, 2022, 5:03 AM

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steel sage Nov 14, 2022, 5:04 AM

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Hi there. you need to request production access for Google Pay. The details is here https://stripe.com/docs/google-pay?platform=android#going-live

Google Pay

Learn how to accept payments using Google Pay.

opal jewel Nov 14, 2022, 5:06 AM

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I'm a developer and I need to debug an issue thats why I am using sandbox mode

steel sage Nov 14, 2022, 5:06 AM

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Did you set the GooglePayEnvironment to Test or Production ?

opal jewel Nov 14, 2022, 5:07 AM

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Sorry?I followed this article
https://stripe.com/docs/stripe-js/elements/payment-request-button

Payment Request Button

Collect payment and address information from customers who use Apple Pay, Google Pay or Link.

steel sage Nov 14, 2022, 5:09 AM

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Are you testing Google Pay from a mobile browser or within your mobile app?

opal jewel Nov 14, 2022, 5:10 AM

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no testing it using MacBook laptop

steel sage Nov 14, 2022, 5:11 AM

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So you are testing it in a Chrome browser running in a Macbook? Is there a public URL that I can use to produce the problem?

opal jewel Nov 14, 2022, 5:12 AM

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Ys, I'll share

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https://wm.benefitmankind.co.uk/
It's our customer's site. Just click Donate now and go to the cart or checkout

Benefit Mankind

Benefit Mankind Charity UK | "The best of mankind are those who ben...

Benefit Mankind Charity UK | UK based aid relief organisation, providing education, shelter and empowerment globally. Donate today - 100% donations policy.

steel sage Nov 14, 2022, 5:16 AM

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I can see the Google Pay sheet is showing up after clicking on the Google Pay button. Did you add an active credit card (not test card) to your Google Pay account?

opal jewel Nov 14, 2022, 5:17 AM

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Ys I've tried with live card

steel sage Nov 14, 2022, 5:18 AM

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Did you get the error after clicking on PAY button in the Google Pay sheet?

opal jewel Nov 14, 2022, 5:19 AM

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ys

steel sage Nov 14, 2022, 5:21 AM

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Can you share with me the PaymentIntent ID?

opal jewel Nov 14, 2022, 5:24 AM

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There is no paymentintent ID

steel sage Nov 14, 2022, 5:24 AM

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btw. This is a public channel so you might want to remove the video, your email is there

opal jewel Nov 14, 2022, 5:24 AM

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Payment flow is stopped at the initial stage itself

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Ok, I've deleted

steel sage Nov 14, 2022, 5:30 AM

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But you need a payment_intent_secret in order to call stripe.confirmCardPayment() in the handler of paymentRequest.on('paymentmethod',

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Can you share with me your code?

opal jewel Nov 14, 2022, 5:32 AM

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Let me check

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var paymentRequest = stripe.paymentRequest(paymentdetails);

  var elements = stripe.elements();
  var prButton = elements.create('paymentRequestButton', {
    paymentRequest: paymentRequest,
    style: {
                paymentRequestButton: {
                    type: eh_payment_request_params.button_type,
                    theme: eh_payment_request_params.button_theme,
                    height: eh_payment_request_params.button_height + 'px'
                },
            }
  });
 
  paymentRequest.canMakePayment().then(function(result) {
        
    if (result) {
        
      if (result['applePay'] == true) {
        // document.getElementById('eh-stripe-payment-request-button').style.display = 'none';
        //show applepay button
        $('.apple-pay-button-div').show();               
        $('.woocommerce-checkout .apple-pay-button').css('visibility', 'visible');
        
        $('#eh-payment-request-button-seperator').hide();
        
      }else{
        $('.apple-pay-button-div').hide();
        if(eh_payment_request_params.product){ 
          prButton.on( 'click', function( evt ) 
          {
            var applepay = '';
            eh_payment_request_gen.add_to_cart(evt,paymentRequest,applepay);
          });
        }
        prButton.mount('#eh-stripe-payment-request-button');
      }
    } else {
      document.getElementById('eh-stripe-payment-request-button').style.display = 'none';
      
      $('#eh-payment-request-button-seperator').hide();
      $('.apple-pay-button-div').hide();
    }
  });

steel sage Nov 14, 2022, 5:37 AM

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I don't think you need to call prButton.on( 'click', function( evt ) here.

opal jewel Nov 14, 2022, 5:38 AM

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📎 eh-payment-request-button.js

steel sage Nov 14, 2022, 5:39 AM

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You should just register a paymentMethod event and call stripe.confirmCardPayment in its handler. Example code is available here https://stripe.com/docs/stripe-js/elements/payment-request-button?client=html#html-js-complete-payment

Payment Request Button

Collect payment and address information from customers who use Apple Pay, Google Pay or Link.

opal jewel Nov 14, 2022, 5:40 AM

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steel sage I don't think you need to call ` prButton.on( 'click', function( evt ) ` here.

This is integrated in our Stripe WooCommerce plugin and er provide google pay button in product page also so we need to add the item to cart through our plugin when a user click on the G pay button in product page

opal jewel Nov 14, 2022, 5:40 AM

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steel sage You should just register a `paymentMethod` event and call `stripe.confirmCardPay...

let me check

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In our integration confirming the payment intent is after creating Woocommerce order all these include in the function ProcessPaymentMethod()

  paymentRequest.on('paymentmethod', function(evt) {
    
    $.when( eh_payment_request_gen.ProcessPaymentMethod( evt) ).then( function( response ) {
      if ( 'success' === response.result ) {
        eh_payment_request_gen.completePayment( evt, response.redirect );
      } else {
        eh_payment_request_gen.paymentFailure( evt, response.messages );
      }
    });
  });
},

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the payment via G Pay was working fine before!!Now it give the error An unexpected error has occurred. Please try again later. [OR-IBIDL-01]

steel sage Nov 14, 2022, 5:55 AM

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The Google Pay button should be responsible for payment only, and I'd recommend you to use another button to handle the item addition.

opal jewel Nov 14, 2022, 5:57 AM

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Okay. Can you help to sort out the issue An unexpected error has occurred. Please try again later. [OR-IBIDL-01]

opal jewel Nov 14, 2022, 5:59 AM

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steel sage The Google Pay button should be responsible for payment only, and I'd recommen...

Okay. We just doing some necessary actions on the callback function of payment method event. We havent had any issue like this before

steel sage Nov 14, 2022, 5:59 AM

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Sure, but I need the paymentIntent ID

opal jewel Nov 14, 2022, 6:02 AM

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there is no payment intent is created. payment flow is not reached there...its just stopped by getting the error I've mentioned.
payment flow not even reached on the event beacuse if it's reached there will be a call to our server from the function eh_payment_request_gen.ProcessPaymentMethod()
paymentRequest.on('paymentmethod', function(evt) {

    $.when( eh_payment_request_gen.ProcessPaymentMethod( evt) ).then( function( response ) {
      if ( 'success' === response.result ) {
        eh_payment_request_gen.completePayment( evt, response.redirect );
      } else {
        eh_payment_request_gen.paymentFailure( evt, response.messages );
      }
    });
  });
},

steel sage Nov 14, 2022, 6:11 AM

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I'd like to do a test in this webpage https://wm.benefitmankind.co.uk/basket , is this configured with test key or live key?

Benefit Mankind

Basket - Benefit Mankind

opal jewel Nov 14, 2022, 6:12 AM

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test key

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this is on sandbox mode

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You can try

steel sage Nov 14, 2022, 6:16 AM

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Can you share with me your merchant ID? you can find it from the Stripe Dashboard -> Settings ->Account Details

opal jewel Nov 14, 2022, 6:17 AM

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acct_1K1nGNDdkJaUNPZE

steel sage Nov 14, 2022, 6:19 AM

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https://dashboard.stripe.com/test/logs/req_JnkqzUr0VQIxzt I just tested it, and based on the log the google pay payment method was created successfully.

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Therefore the error is very likely related to the paymentIntent secret that you pass in to stripe.confirmCardPayment(), can you put some logs around your code and see if there's anything prevent the PaymentIntent from being created?

opal jewel Nov 14, 2022, 6:22 AM

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Ys I am seeing your logs. But in my case there is no logs

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even the first token creation is not in the logs

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So the payment get stopped at the inital stage itself

steel sage Nov 14, 2022, 6:24 AM

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https://dashboard-admin.stripe.com/test/logs/req_CQ8PMXLBaSWzXf this is the log for token creation.

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

opal jewel Nov 14, 2022, 6:24 AM

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steel sage Therefore the error is very likely related to the paymentIntent secret that you ...

But this function is inside the paymentmethod event right?
The payment flow is not reached there

steel sage Nov 14, 2022, 6:25 AM

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The logs showed you how Stripe created a Google Pay payment_method successfully. So the next step is to pass a payment_intent_secret and call stripe.confirmCardPayment

opal jewel Nov 14, 2022, 6:25 AM

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Ys I checked the logs generated for your payment. But in my case there is no logs even for token creation.

steel sage Nov 14, 2022, 6:26 AM

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So you now should check why the code below line paymentRequest.on('paymentmethod', function(evt) is not executed.

   paymentRequest.on('paymentmethod', function(evt) {
  
        $.when( eh_payment_request_gen.ProcessPaymentMethod( evt) ).then( function( response ) {

opal jewel Nov 14, 2022, 6:34 AM

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paymentRequest.on( 'shippingaddresschange', function( evt ) {}
these events are called but the flow is not reached to paymentmethod event before I got the error "An unexpected error has occurred. Please try again later. [OR-IBIDL-01]
"

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shippingaddresschange, shippingoptionchange events are working..

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You there?

steel sage Nov 14, 2022, 6:56 AM

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If you put some logs here, what do you see?

eh_payment_request_gen.ProcessPaymentMethod()
      paymentRequest.on('paymentmethod', function(evt) {
      console.log("on paymentRequest paymentMethod")
        $.when( eh_payment_request_gen.ProcessPaymentMethod( evt) ).then( function( response ) {
          console.log("eh_payment_request_gen.ProcessPaymentMethod")
          if ( 'success' === response.result ) {
            eh_payment_request_gen.completePayment( evt, response.redirect );
          } else {
            eh_payment_request_gen.paymentFailure( evt, response.messages );
          }
        });
      });
    },

opal jewel Nov 14, 2022, 7:03 AM

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Not see any logs on console

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This issue is not only with our plugin. Now I've checked with 2 competitors plugin and I got the same issue with their plugin also

steel sage Nov 14, 2022, 7:06 AM

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What plugin are you using now and what other plugins have you tested?

opal jewel Nov 14, 2022, 7:08 AM

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I've tried with first 3 plugins
https://wordpress.org/plugins/search/stripe/

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Screenshot_2022-11-14_at_12.38.47_PM.png

steel sage Nov 14, 2022, 7:22 AM

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So basically you don't receive the paymentmethod events, am I right?

opal jewel Nov 14, 2022, 7:23 AM

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Ys

steel sage Nov 14, 2022, 7:36 AM

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This is indeed very strange, and I will need more time for investigation. Can I suggest you to write in to Stripe support (https://support.stripe.com/contact ), provide them the details and tell them you've talked to the Stripe engineers in discord. They will forward the ticket to us and we'll continue from there.

opal jewel Nov 14, 2022, 7:53 AM

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Okay

#Sinduri