#Sinduri

1 messages · Page 1 of 1 (latest)

hollow sandBOT
glass sphinx
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hi! it's probably just your own Chrome or Google account having an issue. Did any colleagues or customers have the same problem?

gloomy karma
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Ys. Ma colleague also not able to see the button

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But I can see the button when I visit the site using ma phone

glass sphinx
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it's "my", not "ma"

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do you have a link to the page in question?

gloomy karma
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Ys..I'll share

glass sphinx
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how do I add something to the cart so I can get to the payment page?

gloomy karma
glass sphinx
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works fine for me

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as I said, it's likely to be something specific to your Chrome profile. Sometimes you can be "rate limited" by Chrome if you visit a page using Google Pay a lot in a short period of time(when developing a website) which can cause the option to not appear. If you wait a while or use a different Chrome profile that can help.

gloomy karma
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In Stripe documentation it says chrome version and payment method

glass sphinx
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Sometimes you can be "rate limited" by Chrome if you visit a page using Google Pay a lot in a short period of time(when developing a website) which can cause the option to not appear. If you wait a while or use a different Chrome profile that can help.

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your site is fine to me, and you don't write your own payments code(you use WooCommerce) so there really isn't anything I can help with here, it's more of something specific to your own browser. If you consistently see complaints from real customers that they can't pay with that option you can a) investigate your WooCommerce settings b) reach out to Stripe support

gloomy karma
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Rate limiting is not an issue in my case because we've integrated this G pay few years ago..now one of our customer reported an issue with Gpay payment then I try to check the Gpay payment..so there is no chance to rate limit