atanas | Stripe Developers | Page 1

formal troutBOT Nov 10, 2022, 8:07 PM

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silver lotus Nov 10, 2022, 8:07 PM

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Hi there

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Hmm I believe that should be your business name that is set in your Dashboard

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Any chance you can provide a screenshot about what you are talking about exactly? Feel free to redact anything sensitive

floral musk Nov 10, 2022, 8:09 PM

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First one has via..XXX
second one is auth for YYY

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Question is about where XXX is getting picked up from

silver lotus Nov 10, 2022, 8:12 PM

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I'll need to test real quick as I don't remember exactly what we show there.

floral musk Nov 10, 2022, 8:15 PM

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Thanks, appreciate it.

silver lotus Nov 10, 2022, 8:19 PM

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Hmm

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Ohhh

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This is up in your email from field

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It isn't text in the actual email

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I think this is something that the email provider does automatically

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Let me dig a little to see if this has come up before

floral musk Nov 10, 2022, 8:23 PM

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Yes, its in the email from field, not in the actual email.

silver lotus Nov 10, 2022, 8:25 PM

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You aren't using a custom domain for Stripe emails are you?

floral musk Nov 10, 2022, 8:30 PM

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Not to my knowledge...It may be gmail shenanigans actually. There's nothing that would make stripe send via a custom domain right?

silver lotus Nov 10, 2022, 8:32 PM

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Well yes, you can configure a custom domain: https://support.stripe.com/questions/custom-email-domain

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Was wondering if gmail was doing shenanigans based on you having a custom domain set up

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But doesn't sound like it

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All in all... we don't control this. And gmail is just grabbing that from somewhere... unfortunately I can't tell you why/where

floral musk Nov 10, 2022, 8:33 PM

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Makes sense, thanks for the help.

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Didn't know about the custom email option, that's helpful.

#atanas