#arslnb
1 messages · Page 1 of 1 (latest)
Hello! Let me take a look...
That Subscription doesn't have any discounts. Can you give me the request ID showing where you applied to coupon? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
I believe this: req_aibC0cWV7RjtIv
is the one
And it shows the coupon applies in the dashboard view (i.e; payment was successful for the amount AFTER the discount, and the coupon is set to "forever")
That creates a discount on the Customer, not on the Subscription. If you want the discount on the Subscription itself you would need to apply it to the Subscription: https://stripe.com/docs/api/subscriptions/update#update_subscription-coupon
ahh, is there a way to apply a discount on the subscription from the dashboard uI
UI*
I'm not sure, to be honest. Let me see...
👋 taking over. Yep you can apply a coupon via the Sub editor in the Dashboard
Sub editor?
I tried to follow the instructions on this page: https://stripe.com/docs/billing/subscriptions/coupons?dashboard-or-api=dashboard#discount-subscriptions
But there is no option to "apply coupon" in the UI
There should be an option. (Sorry we refer to the UI as the Subscription Editor)
What do you see exactly?
There is no "Add coupon" button for you?
Ah, found it
There is no button called "add coupon
There is one called "override discount"
yes
Yeah okay that's why.
I thought it was applied to the subscription, hence the confusion, my bad