teriyaki | Stripe Developers | Page 1

golden flaxBOT Nov 10, 2022, 3:14 PM

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hybrid jackal Nov 10, 2022, 3:17 PM

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Hi there 👋 have you completed a payment for the Customer whose ID you're providing when creating a new Checkout Session? Can you share the Customer ID that you're using for testing?

jovial vapor Nov 10, 2022, 3:19 PM

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Hi @hybrid jackal ! The customer already has a subscription in my app (and in Stripe), so he has default payment method and other details.
customer ID = cus_Mm4Sl8HD57qmKe

tired anvil Nov 10, 2022, 3:21 PM

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👋 stepping in as toby needs to step away

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Taking a look

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So the key for this is:

A valid billing address, billing name and billing email are required on the payment method for Checkout to prefill the customer’s card details.

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Doesn't look like those things are true for that PaymentMethod

jovial vapor Nov 10, 2022, 3:36 PM

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Hi @tired anvil !
I just updated billing details of the customer , I attached the screenshot from Stripe Dashboard.
But still, the card is not pre-filled.
Do you happen to know what else fields should I update?

tired anvil Nov 10, 2022, 3:39 PM

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Those details are the Customer's details, not the PaymentMethod's details.

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The easiest way to test this is to actually just go through a Checkout flow and fill out all the necessary details for that new PaymentMethod/Customer

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Then revisit a new Checkout Session using that Customer

jovial vapor Nov 10, 2022, 3:42 PM

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Thanks, I'll try!

tired anvil Nov 10, 2022, 3:42 PM

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👍

jovial vapor Nov 10, 2022, 3:48 PM

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Hey @tired anvil !
I followed the flow, but only the customer's name became pre-filled
Payment Method look like this
What am I missing? 😫

tired anvil Nov 10, 2022, 3:50 PM

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Hmmm so there is no email on that PaymentMethod. I thought we carried down the email if you went through the Checkout Session

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Can you give me that PaymentMethod iD?

jovial vapor Nov 10, 2022, 3:52 PM

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Sure, it is pm_1M2WJlI26eHXRQ5AdGPBIbDP

tired anvil Nov 10, 2022, 3:56 PM

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So wait that PaymentMethod was still created outside of Checkout, no?

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Looks like that was created using Card Element?

jovial vapor Nov 10, 2022, 3:57 PM

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Yes, it was created during the initial subscription this customer has

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Card Element, exactly

tired anvil Nov 10, 2022, 4:01 PM

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Right so Card Element doesn't collect email by default. You would need to set the PaymentMethod's email via the billing_details when you create the PaymentMethod: https://stripe.com/docs/js/payment_methods/create_payment_method#stripe_create_payment_method-paymentMethodData-billing_details

Stripe JS Reference

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Or otherwise you would update the PaymentMethod's email server-side

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It won't show up in Checkout unless it has a billing email associated (which your example above does not)

jovial vapor Nov 10, 2022, 4:07 PM

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Thank you so much, @tired anvil ! I'll try that! Have a nice day!

#teriyaki