#Wik
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Hi there ๐ taking a look.
thanks
Thanks for raising this, I'm not seeing those events either. Is this the first time you've run into this behavior, or do you have an older example where you also this that I can look at?
it's the first time, I'm just introducing this flow into our app
I can generate other cases in test clock, but I'm not sure if it'll be helpful
Agreed, I was mostly curious if there was an older example to see if the events got generated eventually, to help differentiate between whether they aren't getting created or are but late.
Could you chat with your colleagues to find out if they should be generated? According to the documentation (https://stripe.com/docs/api/events/types#event_types-subscription_schedule.completed) I'd expect them to as it says Occurs whenever a new subscription schedule is completed.
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I agree they should be, I'm just not sure if they actually do currently in test clocks. I'll run a test to dig into that further when I have a moment (the server is a bit busy at the moment), but if it is a bug then I'll report that to the right teams to investigate further.
ok, thank you. When or where can I expect an answer? it's kinda important to me ๐
I'm working on testing now
I'm not seeing those events being generated for my test account either, I'll need collect information about this and provide that to the right team for further investigation.
I see. Is there any chance you could keep me in a loop about it e.g. via email?
Not from this forum, that would require reaching out to our Support team:
https://support.stripe.com/?contact=true
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Got it, thank you
I have one more question related to scheduling if you have a minute?
Sure, what's up?
Let's chat about the following case
- I have a monthly subscription to plan A
- I have a 10% off forever coupon connected with that subscription
- I schedule it to change to plan B at the end of the current term
- it changes. What should happen with the coupon? Should it be applied tot he new plan or removed?
That depends on whether you include the coupon in the new phase when you're defining that phase, the coupon will not carry over unless you explicitly pass the coupon into that phase.
You can control that via the phases.coupon field.
got it, thank you