gianni | Stripe Developers | Page 1

final valeBOT Nov 10, 2022, 1:05 PM

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wintry crescentBOT Nov 10, 2022, 1:05 PM

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:question: gianni Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

dense karma Nov 10, 2022, 1:05 PM

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can you help

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i need to get into my account

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my email is gianni@susassi-group.com

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hello?

quasi crow Nov 10, 2022, 1:07 PM

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Hello

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Sorry but we can't help you here for non technical questions. I invite you to contact Support at
https://support.stripe.com/contact

dense karma Nov 10, 2022, 1:09 PM

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it doesnt help

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Action Required
We have sent you a new 2FA reset link. Please follow the link in your email to gain access to the dashboard.

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it says ths but no email reset link comes

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where is the acual EMAIL address or contact number

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the lnk you sent me is just FAQ

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?

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?

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seriously where is the customer serice?

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you say i cant help and send me to a FAQ page you call 'support' thats no support as nothing there helps

quasi crow Nov 10, 2022, 1:14 PM

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You need to be logged in in order to get a popup

dense karma Nov 10, 2022, 1:15 PM

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WE uploaded ID months ao, and it says you sent me a 2FA email but did not

quasi crow Nov 10, 2022, 1:15 PM

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But you can't log in to your account

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WE uploaded ID months ao
Where did you uploaded that ID ?

dense karma Nov 10, 2022, 1:17 PM

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i know

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we uploaded to reset account but nothing

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why do you say you emailed me 2FA email but you did not

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hello??

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quasi crow Nov 10, 2022, 1:21 PM

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@dense karma please be mindful

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we uploaded to reset account but nothing
Where did you uploaded the documents ?

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Here we can't help you unfortunately as this isn't a technical question

#gianni