NEWJOSSY | Stripe Developers | Page 1

quartz sundialBOT Nov 10, 2022, 11:10 AM

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unkempt hedge Nov 10, 2022, 11:10 AM

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Hi there!

lucid ember Nov 10, 2022, 11:10 AM

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Hello )

unkempt hedge Nov 10, 2022, 11:10 AM

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Is your question about subscription payments?

lucid ember Nov 10, 2022, 11:10 AM

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Yep

unkempt hedge Nov 10, 2022, 11:12 AM

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Then I would recommend listening to invoice.failed. Also note that there are some settings in the Stripe dashboard to automatically notify customers of failed payments https://dashboard.stripe.com/settings/billing/automatic

lucid ember Nov 10, 2022, 11:23 AM

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Okay, what if i want to notify user if Payment Intent payment was not successful, currently using them in order to save their payment method

unkempt hedge Nov 10, 2022, 11:25 AM

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Can you give me more context on your current integration? How are you creating subscriptions?

lucid ember Nov 10, 2022, 11:30 AM

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Sorry, I can't 😦 Don't have access to the corporate account

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Okay, in general, if user payment will not be successful. will payment_intent.payment_failed be triggered?

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Because as I could saw, even payments for subscriptions have payment_intent Id. Something like: pi_3LzhkCJC6UDy0MXS159QuSb4

raven jolt Nov 10, 2022, 11:37 AM

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👋 taking over for my colleague. Let me catch up.

lucid ember Nov 10, 2022, 11:41 AM

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As I can see from stripe trigger invoice.payment_failed, payment_intent.payment_failed will be triggered

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The last row on the screenshot

raven jolt Nov 10, 2022, 11:44 AM

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@lucid ember yes that's true, invoices use PaymentIntents in the background but as my colleague explained when dealing with Subscriptions/Invoices it's better to listen to the invoice.failed event since it will be triggered in regards to the Invoice itself and you will get the Invoice as the event object which is more useful to you

lucid ember Nov 10, 2022, 11:45 AM

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Ok, that's sounds great!)

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But theoretically it is possible to use general payment_intent.payment_failed?

raven jolt Nov 10, 2022, 11:50 AM

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yes... but this means that you would need to then retrieve the Invoice from the PaymentIntent object https://stripe.com/docs/api/payment_intents/object#payment_intent_object-invoice and it's another (unnecessary) API call

Stripe API reference – The PaymentIntent object – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

raven jolt Nov 10, 2022, 12:19 PM

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let me know if you need any more help

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