#duncan-connect-fee

1 messages · Page 1 of 1 (latest)

uncut crowBOT
mellow nexus
#

duncan-connect-fee

#

@jolly rampart if you use Direct Charges and Standard accounts then no that is not possible today. The fee is paid by the account where the Charge is created

jolly rampart
#

Thanks. I'm using express connect. I'm currently running destination charges. What's the process look for issuing refunds this way?

#

Seems like I'd need to charge my connect account user the refund amount and then send it to the customer somehow.

mellow nexus
#

If you use Express and Destination Charges you already are the one paying the Stripe fee as the platform

#

so you must have misunderstood something

jolly rampart
#

No I knew that, but was thinking about redoing things if it were easier for refunds.

#

Thanks. I'm using express connect. I'm currently running destination charges. What's the process look for issuing refunds this way?
Seems like I'd need to charge my connect account user the refund amount and then send it to the customer somehow.

mellow nexus
#

we cover the refund flow in details here. The customer will get their full amount back

#

you, as the platform, pay our fee and you won't get that money back

jolly rampart
#

Perfect, thanks koopjah