#duncan-connect-fee
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duncan-connect-fee
@jolly rampart if you use Direct Charges and Standard accounts then no that is not possible today. The fee is paid by the account where the Charge is created
Thanks. I'm using express connect. I'm currently running destination charges. What's the process look for issuing refunds this way?
Seems like I'd need to charge my connect account user the refund amount and then send it to the customer somehow.
If you use Express and Destination Charges you already are the one paying the Stripe fee as the platform
so you must have misunderstood something
No I knew that, but was thinking about redoing things if it were easier for refunds.
Thanks. I'm using express connect. I'm currently running destination charges. What's the process look for issuing refunds this way?
Seems like I'd need to charge my connect account user the refund amount and then send it to the customer somehow.
we cover the refund flow in details here. The customer will get their full amount back
you, as the platform, pay our fee and you won't get that money back
Perfect, thanks koopjah