dokuji | Stripe Developers | Page 1

ornate portalBOT Nov 9, 2022, 5:53 PM

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leaden turtle Nov 9, 2022, 5:54 PM

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Are you the developer that created those buttons?

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When you say "admin" what do you mean?

ruby relic Nov 9, 2022, 6:02 PM

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Hi, I am not the developer. The admin is the admin panel which controls the orders/sales that happen.
The developers say that there will be an error however, the two buttons are two separate functions. If one button (let’s say the release funds) button is pressed, then the other button(refund money) will be inactivated. There should be no error.

leaden turtle Nov 9, 2022, 6:04 PM

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I wish I could help, but this chat is focused on developers and API integration questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact/email

Contact Us | Stripe: Help & Support

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ruby relic Nov 9, 2022, 6:06 PM

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Hi, I called them and was directed to this chat. Is there a way I could contact a stripe developer? My questions are about api integration.

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I am using the stripe api for the release money and refund money. I just want to know if it’s possible to have the two buttons coexist at the same time. If one is pressed, then the other will be inactivated, I don’t know why there would be an error.

leaden turtle Nov 9, 2022, 6:08 PM

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Do you have a thread ID number I can use to look up your chat with the support folks?

ruby relic Nov 9, 2022, 6:09 PM

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Since technically, even though there are 2 buttons, only one is used, and yes I’ll look it up.

leaden turtle Nov 9, 2022, 6:09 PM

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A developer should be able to set that up, though it might be more complicated than it sounds. We cannot help with that unless we are talking to a developer though

ruby relic Nov 9, 2022, 6:11 PM

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Hi, is there a phone number where we can contact a developer? I don’t the thread id number, I was only sent a email where I was directed to you, if you have a email I can forward that to you, I can do that. But do you have a developer phone number?

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