paymentplugins | Stripe Developers | Page 1

latent ridgeBOT Nov 9, 2022, 4:49 PM

#

hazy epoch Nov 9, 2022, 4:52 PM

#

Hmmm, I'm not sure. Let me check

#

I believe some amount of it is determined by the browser's locale, but I can't remember how much is changed by explicitly setting a locale

slow sky Nov 9, 2022, 4:54 PM

#

I can confirm that passing the locale option when initializing elements does result in the Payment Element being translated. But the modal seems to ignore that parameter

#

I didn't see anything in the PaymentIntent API that indicated a locale could be passed when creating the intent

hazy epoch Nov 9, 2022, 4:55 PM

#

The content of that modal is determined by the issuing bank, so that's expected. Unless you're seeing something Stripe created that's not being translated as well?

slow sky Nov 9, 2022, 4:57 PM

#

Nope, it's the content within the 3DS modal iframe. Thank you for confirming. The reason I bring it up is one of our merchants said they observed an increase in 3DS incompletes. Their store is located in France but they said the 3DS modal was in english in live mode

#

They suspected those incompletes were due to the 3DS modal being in English

hazy epoch Nov 9, 2022, 5:05 PM

#

Ahhh, that makes sense. Yeah, unfortunately the issuing bank controls what is displayed in the 3DS modal, so there isn't a lot we can do on that front

slow sky Nov 9, 2022, 5:10 PM

#

Got it. I will relay that message. Thakn you

#paymentplugins