SimonDFFOO | Stripe Developers | Page 1

drowsy timberBOT Nov 9, 2022, 12:42 PM

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still citrus Nov 9, 2022, 12:43 PM

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Is there a specific in_xxx you can share that I can look at?

honest crow Nov 9, 2022, 1:03 PM

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Hello, sorry

in_1M1ssqCKqmpM51x0HzZduh4T

still citrus Nov 9, 2022, 1:06 PM

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Hmm, we can see it was sent here: https://dashboard.stripe.com/events/evt_1M1tB7CKqmpM51x0x7ZlqKpo

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Is that the correct email address?

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And according to our internal records that email was received (and opened) by all 4 recipients

honest crow Nov 9, 2022, 1:11 PM

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yes, what do you mean by 4 recipients?

still citrus Nov 9, 2022, 1:17 PM

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We sent the invoice to the customer email (https://dashboard.stripe.com/customers/cus_MlPiVvn5fYS62P) and what I assume were the CC'd billing emails set on the customer at the time:

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You can see them all here, at the top: https://dashboard.stripe.com/invoices/in_1M1ssqCKqmpM51x0HzZduh4T

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honest crow Nov 9, 2022, 1:19 PM

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Thanks!

still citrus Nov 9, 2022, 1:29 PM

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Hopefully this answers your query

#SimonDFFOO