Mr Stinky Pants | Stripe Developers | Page 1

sour marlinBOT Nov 9, 2022, 12:32 PM

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wraith patrol Nov 9, 2022, 12:32 PM

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Hi there
Yes. Stripe sends email only with collection_method=send_invoice
https://stripe.com/docs/api/subscriptions/create#create_subscription-collection_method:~:text=When sending an invoice%2C Stripe will email your customer an invoice with payment instructions

sharp cloud Nov 9, 2022, 12:33 PM

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so you have to use webhook and send the invoice with the api?

wraith patrol Nov 9, 2022, 12:36 PM

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You can configure Stripe to automatically send finalized invoice to customers:
https://dashboard.stripe.com/settings/billing/automatic refer to Manage invoices sent to customers

sharp cloud Nov 9, 2022, 12:39 PM

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thats turned on but it didnt work

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is it because its only just been paid?

wraith patrol Nov 9, 2022, 12:39 PM

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That is just for finalized invoices and not paid.

sharp cloud Nov 9, 2022, 12:40 PM

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so is that when the money is collected?

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i guess it doesnt do that for auto?

unborn silo Nov 9, 2022, 12:45 PM

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Your customers will be able to download an invoice via their receipt email, assuming you have them turned on

sharp cloud Nov 9, 2022, 12:48 PM

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you mean email customers about sucessful payments?

unborn silo Nov 9, 2022, 12:51 PM

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Turn it on here: https://dashboard.stripe.com/settings/emails

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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(we don't send them in test mode, FYI)

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(deleted old screenshot as some PII was on there)

#Mr Stinky Pants