#rohitbhargav

1 messages · Page 1 of 1 (latest)

brazen shoreBOT
proven pilot
#

Hi, I don't think that's possible but you can try asking Support

noble adder
#

Hello in my project we have a scenario where we do partial payment to the seller for manufacturing goods but what if seller doesnot ship those products in that case we need to reverse the amount a buyer has paid for

proven pilot
#

Um that doesn't sound like a Payout, which means transfering money from Stripe balance to bank account. That only means a normal Payment Transactions and you have a few options to "reverse" it

#

ie. Refund, or Separate Auth and Capture

noble adder
#

can i get any documentation on these

proven pilot
noble adder
#

thank you

#

but if we go with the captures oprtion then in that case the amount would just be on hold but seller might need that money to manufacture right

#

option*

proven pilot
#

If you still want to give them the fund but be able to take back later then Refund would be a better approach

noble adder
#

okay i think i will think of this and if so anything will message again

#

will i be able to take back the amount later

#

if yes what approach can i use

#

can you please let me know this

proven pilot
#

That's how Refund works. But keep in mind when you do Payment + Refund, the fee taken won't come back. While you Auth + Capture, you only capture the part you want to send over so there is no fee

noble adder
#

but refund amounts would not be deducted from seller express accounts but from the platform accounts right

#

i mean platform stripe balance

proven pilot