#camsmi1993

1 messages · Page 1 of 1 (latest)

bold ridgeBOT
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Hi there! With schedules, release means that the subscription managed by that schedule will continue indefinitely with the latest phase's details

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cancel means the subscription itself will be canceled at the end of the last phase

floral wolf
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ah okay. Thank you. A follow up question. My use case is changing a three month subscription into a month to month subscription( It's the same subscription just a different pricing model.) Would canceling the subscription or releasing the subscription before updating the subscription to the new model be the route to go? Or am I in the wrong wheelhouse entirely? Thank you for your time!

brazen nest
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Got it. Schedules would be a good use case for this. It sounds like you'll want to start the schedule with the three month phase (one iteration of this), followed by a phase with one iteration of the monthly subscription, and the end_behavior should be release, so the monthly subscription can continue

floral wolf
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Yep, that's exactly what I want to achieve! A seamless transition without a user being charged for both iterations at the beginning of month four. So I was wondering the best practice for that type of change

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