wreck-sepadebit-UK | Stripe Developers | Page 1

upbeat tangleBOT Nov 8, 2022, 8:17 PM

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dry sedge Nov 8, 2022, 8:22 PM

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Hey @naive bay do you have more details about your ask?

naive bay Nov 8, 2022, 8:25 PM

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We're using sepa_debit in the PaymentElement as the payment method.

basically our clients in the the Uk only know their BBAN numbers, but the input in the PaymentElement is only limited to IBAN numbers.

We're wondering if there is a form that supports calculation of IBAN given the user's country and bank code, and account number.

dry sedge Nov 8, 2022, 8:26 PM

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I don't understand what "calculation" could mean here

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UK customers should use BACS Debit not SEPA Debit

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wreck-sepadebit-UK

naive bay Nov 8, 2022, 8:31 PM

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Like this. Our userbase only know their account number (BBAN) but the Stripe's PaymentElement only supports the whole value (IBAN).

I don't know if our account supports
bacs_debit though. I tried but it said we should use sepa_debit. Will have to check.

dry sedge Nov 8, 2022, 8:32 PM

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yeah I';m sorry this really isn't a code-related question. I'd recommend working with our support team for help instead: https://support.stripe.com/contact but I'm fairly certain UK customers can't use SEPA Debits

naive bay Nov 8, 2022, 8:33 PM

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alright thanks!

#wreck-sepadebit-UK