#gosborn-price-schedule

1 messages · Page 1 of 1 (latest)

amber canyonBOT
slender canyon
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gosborn-price-schedule

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@tall flint no it won't work. Though the easiest is to just try this in Test mode quickly to confirm!

tall flint
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Great thanks! If I want a 30 day intro offer, where the Customer pays at the beginning of the 30 day period - I should create a Recurring Price with a custom billing period of 30 days? And then another phase with our "normal" annual Subscription with one iteration? With the behavior of "release" so that the Customer will renew on the annual?

slender canyon
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what you described seems more like a "paid trial" right?

tall flint
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Yep! We currently generate a one-off Invoice and use "trial_period_days" on the Subscription currently, but not sure if we should migrate to SubscriptionSchedules

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We tried "add_invoice_items" on the Subscription itself, but this sends the Customer two receipts when automatic_tax is enabled...I previously sent a support request about that, haven't heard back

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And actually, we're starting to implement the one-off Invoice, we previously just created a PaymentIntent, which was great, but doesn't work with taxes

slender canyon
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I mean there's no reason to change your integration here

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this is the right way, the double email bug is something we need to fix and are working on

tall flint
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So you recommend creating a one-time invoice for our paid trial fee "3.99" (we then immediately finalize and confirm the Invoice's PaymentIntent) and if that succeeds, create the Subscription with trial_period_days instead of going to SubscriptionSchedules?

slender canyon
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not at all no

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I recommend creating a Subscription, with a trial and add_invoice_items

tall flint
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Is there a timeline for that double email fix? Customers have found that behavior very confusing - we don't want to risk any disputes

slender canyon
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I would recommend writing in again if you haven't heard back yet

tall flint
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Okay - thanks! We might have to ship the one-time Invoice in the meantime as a workaround. Is that strategy preferable over SubscriptionSchedules?

slender canyon
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up to you I don't think it matters much in that case

tall flint
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Great - thanks for the help 😀

slender canyon
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Make sure to write back in about the double email

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I'll bump internally too