evi-destination-charge-express | Stripe Developers | Page 1

rough martenBOT Nov 8, 2022, 4:14 PM

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silent swallow Nov 8, 2022, 4:15 PM

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Hello 👋
Destination charges with Standard accounts is highly discouraged. You would want to use express accounts for this.

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evi-destination-charge-express

fading cipher Nov 8, 2022, 4:17 PM

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Thank you. I'm not interested in sending the funds to my connected platform account.

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I just want Stripe to send a take fee to my connected account and the rest is between Stripe and the merchant.

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customer ---> stripe ---> merchant
|(%take fee)--> my platform

silent swallow Nov 8, 2022, 4:20 PM

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Ah gotcha. Sorry got confused by the terms you uses
You can certainly do that with Standard accounts + Direct charges

https://stripe.com/docs/connect/direct-charges#flow-of-funds-with-fees
https://stripe.com/docs/connect/direct-charges#collecting-fees

fading cipher Nov 8, 2022, 4:21 PM

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Ok how do I onboard the merchant's stripe standard account to my connected account for this to work?

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Because right now, I'm getting error messages in production and info that I can't do transactions for Stripe standard accounts

silent swallow Nov 8, 2022, 4:22 PM

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We have guides for onboarding here
https://stripe.com/docs/connect/standard-accounts

What error messages are you seeing exactly?

fading cipher Nov 8, 2022, 4:24 PM

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https://dashboard.stripe.com/acct_1Gkd0SFzzesKK7og/logs/req_fhr6ooRVWMWcVx

silent swallow Nov 8, 2022, 4:27 PM

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ah you can't set tos_acceptance for standard accounts that were created directly on stripe.com by the user
https://stripe.com/docs/connect/platform-controls-for-standard-accounts

As far as I know, the connected account will have to accept the TOS by logging into their account

fading cipher Nov 8, 2022, 4:28 PM

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Ok where do I go to press the tos_acceptance in the standard accounts?

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i have access to those accounts and i own one of them so I want to try it out

silent swallow Nov 8, 2022, 4:30 PM

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As far as I know, there should be a banner shown when you login to accept TOS
If you're not seeing that then I'd recommend talking to our support team via
https://support.stripe.com/?contact=true

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They should be able to help you onboard the account

fading cipher Nov 8, 2022, 4:33 PM

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This is the stripe account of the connected standard account

Screen_Shot_2022-11-08_at_8.33.14_AM.png

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I'm not entirely sure what I'm supposed to do?

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I've talked to stripe support and they told me that You can certainly do that with Standard accounts + Direct charges this was not possible, so I'm just running in circles right now

tame canyon Nov 8, 2022, 4:45 PM

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1/ Create a Standard account via the API
2/ Send that Standard account to Connect Onboarding with an AccountLink for them to properly sign up and provide their information
and then you're done

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This is the exact flow outlined in https://stripe.com/docs/connect/standard-accounts

fading cipher Nov 8, 2022, 4:47 PM

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If the merchant already has an account with Stripe, does this mean they're creating a new account?

tame canyon Nov 8, 2022, 4:47 PM

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Yes they are creating a new account in that case. We discourage re-using the same account as it mixes up the data.

fading cipher Nov 8, 2022, 4:51 PM

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Ok just so I'm clear.

1/ As platform, I have to create a way for merchants to sign up via the API
2/ Even if the merchant already has a Stripe account, they have to start fresh and sign up for a net new Standard account through my platform's API connection with stripe. Their existing Stripe account cannot be used in any way.
3/ Once the merchant signs up for a Standard account thru API, as the connect platform, I can now process Direct Charges transactions on behalf of the merchant and collect platform take fees

How the money flows will look like this:

customer -$--> stripe --$-> merchant
|______(%take fee)--> my platform

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and just to double check, there is no way to hook up a merchant's existing stripe account to a connect platform account and be able to do Direct Charges without doing the API method (i.e. the alternative would be some sort of manual config somewhere)

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Could you confirm if my understanding is correct?

tame canyon Nov 8, 2022, 4:59 PM

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Your understanding is mostly correct. I really don't get your drawing, but we have a clear picture on https://stripe.com/docs/connect/direct-charges about the flow of funds and yes you can take your cut out of those transactions

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I have to clarify that you can use an existing account. It's documented clearly at https://stripe.com/docs/connect/oauth-standard-accounts but it's discouraged, but it works

fading cipher Nov 8, 2022, 5:01 PM

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I believe I did use the OAuth method

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But now I get these error messages in prod https://dashboard.stripe.com/acct_1Gkd0SFzzesKK7og/logs/req_fhr6ooRVWMWcVx

tame canyon Nov 8, 2022, 5:02 PM

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I'm really confusedat this point

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There is absolutely no reason for you to write that code/make that API Request if you use Standard accounts, whether you use OAuth or not. So don't make that call

fading cipher Nov 8, 2022, 5:05 PM

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i got all these stripe standard accounts to be connected to my connected account

Screen_Shot_2022-11-08_at_9.04.41_AM.png

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I used this method by pressing "Create" button at the top right corner

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Screen_Shot_2022-11-08_at_9.05.36_AM.png

Screen_Shot_2022-11-08_at_9.05.39_AM.png

Screen_Shot_2022-11-08_at_9.06.27_AM.png

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But now when I try to do Direct Charges in prod for one of the Standard accounts connected to my platform, I'm getting this error

Screen_Shot_2022-11-08_at_9.07.43_AM.png

tame canyon Nov 8, 2022, 5:08 PM

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but you keep sharing the same code over and over

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Why are you even trying to set tos_acceptance. You do not have to do that

fading cipher Nov 8, 2022, 5:09 PM

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silent swallow ah you can't set `tos_acceptance` for standard accounts that were created direct...

It was suggested to me by hanzo

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I'm not sure why I have to do that either

fading cipher Nov 8, 2022, 5:10 PM

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fading cipher But now when I try to do Direct Charges in prod for one of the Standard accounts...

This is the actual issue I'm trying to resolve

tame canyon Nov 8, 2022, 5:11 PM

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well don't do that at all, no reason to do this with Standard accounts at all. So just delete that code, don't make that request

fading cipher Nov 8, 2022, 5:13 PM

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Oh! I see it now, we should just delete this part

Screen_Shot_2022-11-08_at_9.13.23_AM.png

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And it should be fine

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Ok I will try that. Thank you.

tame canyon Nov 8, 2022, 5:16 PM

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sure

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@fading cipher were you able to create a charge?

fading cipher Nov 8, 2022, 5:31 PM

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It's redeploying. I'll keep you posted

tame canyon Nov 8, 2022, 5:31 PM

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you might want to test all of your code locally,would likely be drastically easier

fading cipher Nov 8, 2022, 5:32 PM

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oh right i can just update to live accounts. doh! one sec

tame canyon Nov 8, 2022, 5:33 PM

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what do you mean live accounts 😅

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why aren't you testing all of this carefully in Test mode with Test API keys

fading cipher Nov 8, 2022, 5:33 PM

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live stripe account. it works fine for test mode

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that was the issue

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test mode everything is 👌 ✨

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with the tos in it

tame canyon Nov 8, 2022, 5:34 PM

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That seems impossible but okay

fading cipher Nov 8, 2022, 5:46 PM

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cc @tall dove

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we're encountering a bug on our end that's not related to stripe, so it might be awhile before i verify whether we're able to move the transaction through. could you leave this channel open for the time-being?

tame canyon Nov 8, 2022, 5:53 PM

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No, I will need to archive soon. We haven't really made much progress in this thread anyways since we focused on an error that was not relevant. You can just ask in the channel again if you have more questions!

#evi-destination-charge-express