elleschu

[golden rune]

Hi there
using customer portal, you can't do such a customization.
You can refer to this link for all the features of the customer portal:
https://stripe.com/docs/customer-management#:~:text=All customer portal features

[granite quiver]

that's not my point

I am asking how to update billing email using api integration

and I was explaining the point through customer portal because this is what I am using today and this is where I noticed the bug

Need : what is the endpoint to use to allow billing email update from customer ?

Here is what happens on customer portal and what I don't want with the complete Stripe API integration

Thing is : is there an endpoint allowing billing_email update without updating account_email ?

[heavy kestrel]

What is the billing email? There's no such field

[granite quiver]

you see it in the video 🙂

and here is the corresponding screen in Stripe Admin view

[heavy kestrel]

Yeah, you can't. There's no API field for the billing email(s)

It's Dashboard only

(it defaults to the email field on the Customer object)

[granite quiver]

owww is it forecasted in your roadmap ?

[heavy kestrel]

Not that I'm aware of

[granite quiver]

Or in this case what's your advise if the client wants to update billing email ?

because this is a bit misleading, what is the best way to handle this use case according to you ? 🙂

[heavy kestrel]

I guess you'd need to update it manually for the time being. There's no API parameter to update that field

[granite quiver]

Hum ok I see, I am asking because previously, before migrating everything to Stripe, we used Chargebee to handle subscriptions and this was one of features most used regarding invoicing from a customer point of view. we often have customer requests on this respect. By any chance is there a specific event / webhook we could base on to indicate a billing email update request from customer ?

related to some other indirect element ?

[heavy kestrel]

Not sure how webhooks/events from your Stripe account are related to customers asking to update their billing email address

[granite quiver]

But regarless of my stripe account, what would be your advice as a Stripe expert ?

[heavy kestrel]

There's no alternative other than updating that field manually via the Dashboard

So I guess if you get a request to update the billing email address for a customer, you'll need to action it manually

[granite quiver]

ok thank you for your answer