#edutomesco
rancid crow
pulsar ridge
please
austere sierra
Unfortunately it's not possible to change the price currency on a subscription
pulsar ridge
but even if I cancel the old subscription with dolars
then i want to create a new one with euros i can't do that?
mighty musk
Hey! Taking over for my colleague. Let me catch up.
mighty musk
then i want to create a new one with euros i can't do that?
You can create a new one with the target currency yeah, but you can't update an existing subscription with price with other currency
pulsar ridge
but I can't with the dashboard
doesn't appear to me the new prices with eur currency
even the user has his subscription casncel
cancel*
mighty musk
The screenshot you provided is for editing an existing subscription, could you provide a screenshot illustrating the fact you can't add a new subscription to the customer using other currency please ?
pulsar ridge
yes
Here just appear me things with dolars
It says filtered with customer currency
mighty musk
Could you please share the customer Id ?
mighty musk
Yes indeed, the customer has been already charged with USD, and it can't be updated via API:
https://stripe.com/docs/api/customers/object#customer_object-currency
mighty musk
So you can't create a subscription for that customer using different currency, instead you can create one time invoice with different currency. Which I don't think it can respond to your use case
https://stripe.com/docs/invoicing
Probably you should create another Customer (you can still use the same email)
pulsar ridge
there is any way to secure migrate the data for one customer to another
I mean migrating all info as payment method info
in order the customer doesn't need to do it again
cloud gate
You can't duplicate payment methods, no