demmerson | Stripe Developers | Page 1

outer pawnBOT Nov 8, 2022, 4:09 AM

#

lapis hound Nov 8, 2022, 4:12 AM

#

Hi, can you share the Invoice Id?

echo venture Nov 8, 2022, 4:12 AM

#

Sure, in_1M1bjD20pzSdy0d5pGGd26uk

lapis hound Nov 8, 2022, 4:16 AM

#

https://dashboard.stripe.com/test/invoices/in_1M1bjD20pzSdy0d5pGGd26uk

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

#

I think it is pending because a previous payment required 3DS2

echo venture Nov 8, 2022, 4:18 AM

#

Okay, I suspected that could be the issue. Any suggestions for how to issue a credit note on an invoice in a scenario like this?

lapis hound Nov 8, 2022, 4:21 AM

#

Unfortunately it's a limitation as the error says, sorry :/ Can you try adding a negative Invoice Item to that Invoice? (but I doubt it won't allow too)

echo venture Nov 8, 2022, 4:24 AM

#

Think the API does allow adding a negative invoice item in this scenario, but unfortunately I'm trying to get rid of that logic as our finance peeps have an issue with that

#demmerson