#julius.genato
pure jungle
stable crown
Hi, do you have the request id (req_xxx) that failed?
sudden falcon
req_qPuUzrDwa3a6gb
stable crown
Could you clarify how you created that file?
sudden falcon
It was created from the verification session
stable crown
To isolate the issue, can you confirm if you can generate file link with a normal secret key?
sudden falcon
It can't, the error was: To access sensitive verification results, configure a restricted API key with appropriate permissions.
stable crown
I see. Can you reproduce the error at this moment with a new file? I see that file expiration is a bit close to the time the request was made
sudden falcon
req_ivi3t81k0lOdsT
same error for this newly created file
oh its the same file name cause it's getting from the last verification of the customer from: vs_1LzE8NBX8ncUQH1mswIqh94i
stable crown
Okie. I am going to test this. Is this the Doc you are following? https://stripe.com/docs/identity/verification-sessions
And which permission you gave your restricted key / which Doc you follow for the permissions part
sudden falcon
Yeah, the type is document when the session was created.
stable crown
Alright, gimme some time on it
sudden falcon
Thanks
stable crown
Hmm I can generate a file link from a verification session in Test mode / can not reproduce. Can you try a Restrict Key without IP restriction like this?
sudden falcon
Why is it disabled in the test mode?
stable crown
Are you clicking onto "Edit" the key?
sudden falcon
The identity section doesn't have the permission options.
noble karma
Hi @sudden falcon I'm taking over
sudden falcon
Thanks
noble karma
Are you trying to create a restricted API key?
sudden falcon
Hi, I'm using the same restricted key as yesterday that it's working.
noble karma
Are you the admin?
sudden falcon
i'm the dev they assigned to integrate stripe to our app.
noble karma
Please check your role and see if you have the permission to Create, view, edit, delete API keys https://stripe.com/docs/account/teams/roles
