#dubmon

1 messages · Page 1 of 1 (latest)

lunar gazelleBOT
autumn fossil
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Hello! Usually a unit or apartment number would go on line 2, but it's alright to include it at the end of line 1 as well.

full tide
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thanks Rubeus! I'm in Canada. does that matter?

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I mean to say it's a Canadian address

autumn fossil
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I don't believe that matters; usually the unit/apartment number is a bit flexible as different people provide it in different ways.

full tide
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if I give you a payment ID, are you able to see it in your system?

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I tried a bunch of different formats for the unit number with the customer but they all come back with.... Street check Failed

autumn fossil
full tide
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req_mBYH4vobba6lAe

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did I get the request ID correct?

autumn fossil
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Looking...

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That's a successful request, there's no error shown there.

full tide
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its successful because I removed the block rule on the address check

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"checks": {
"address_line1_check": "fail",
"address_postal_code_check": "pass",
"cvc_check": "pass"
},

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"billing_details": {
"address": {
"city": "Langley",
"country": "CA",
"line1": "77-21928 48 Ave.",
"line2": "",
"postal_code": "V3A8H1",
"state": "BC"
},

autumn fossil
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Can you give me the request ID showing the error?

full tide
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one moment

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req_57HK6ZxGHWsKzK

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that one is successful too because I changed the block rule to a review rule

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"billing_details": {
"address": {
"city": "LANGLEY",
"country": "CA",
"line1": "21928 48 Ave",
"line2": "77",
"postal_code": "V3A8H1",
"state": "BC"
},

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"payment_method_details": {
"card": {
"brand": "visa",
"checks": {
"address_line1_check": "fail",
"address_postal_code_check": "pass",
"cvc_check": "pass"
},

#

but you can see address_line1_check fails again despite the unit (77) going into address_line2 in this case

autumn fossil
#

I can't say why exactly these are failing, but I'm betting they're failing because you're testing in live mode, which is not allowed. Ultimately, though, you'll need to contact Stripe Support to be sure, as I can't talk about live mode transactions on this public server: https://support.stripe.com/contact/email

full tide
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yeah, I have contacted stripe support but unfortunately they haven't been very helpful

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I feel that your zip check works fine as a block rule so I'll continue with that as a block rule and just continue with the street check as a review rule as it's half baked