#dubmon
1 messages · Page 1 of 1 (latest)
Hello! Usually a unit or apartment number would go on line 2, but it's alright to include it at the end of line 1 as well.
I don't believe that matters; usually the unit/apartment number is a bit flexible as different people provide it in different ways.
if I give you a payment ID, are you able to see it in your system?
I tried a bunch of different formats for the unit number with the customer but they all come back with.... Street check Failed
Can you give me the request ID showing that error? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
its successful because I removed the block rule on the address check
"checks": {
"address_line1_check": "fail",
"address_postal_code_check": "pass",
"cvc_check": "pass"
},
"billing_details": {
"address": {
"city": "Langley",
"country": "CA",
"line1": "77-21928 48 Ave.",
"line2": "",
"postal_code": "V3A8H1",
"state": "BC"
},
Can you give me the request ID showing the error?
one moment
req_57HK6ZxGHWsKzK
that one is successful too because I changed the block rule to a review rule
"billing_details": {
"address": {
"city": "LANGLEY",
"country": "CA",
"line1": "21928 48 Ave",
"line2": "77",
"postal_code": "V3A8H1",
"state": "BC"
},
"payment_method_details": {
"card": {
"brand": "visa",
"checks": {
"address_line1_check": "fail",
"address_postal_code_check": "pass",
"cvc_check": "pass"
},
but you can see address_line1_check fails again despite the unit (77) going into address_line2 in this case
I can't say why exactly these are failing, but I'm betting they're failing because you're testing in live mode, which is not allowed. Ultimately, though, you'll need to contact Stripe Support to be sure, as I can't talk about live mode transactions on this public server: https://support.stripe.com/contact/email