#mehdi

1 messages · Page 1 of 1 (latest)

topaz skyBOT
paper wasp
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happy to provide customer IDs and coupon IDs if that helps

visual magnet
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Yeah, can you provide a Customer ID?

paper wasp
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cus_M2zY23LNexWHaC

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the old coupon is hotYSDY3

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the new coupon is UamyeTox

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it shows the new coupon when you go to the customer in the dashboard, but when you go to the old coupon in the dashboard, it shows the customer under active redemption

visual magnet
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Taking a look now. I thought that Customers could have multiple Coupons, but I want to double-check something

paper wasp
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oh interesting, the ui makes it seem like you can only do one coupon per customer

visual magnet
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Which UI?

paper wasp
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the dashboard UI

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the api also only returns the new coupon when I retrieve the user object

visual magnet
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Ahhh, yeah. That's really strange.

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Let me dig on this for a few minutes. I'll circle back once I've tested on my end

paper wasp
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yea sure

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thanks for looking into it

visual magnet
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Okay, so you are correct that only one coupon can be added at a time. Any new coupons added will override previously added coupons.

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I don't think it's a bug that the Customer shows up in the coupon view, but I do think that it is poorly worded. It should probably say something like "Customer redemptions" or just "Redemptions"

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I'll bring this to the product team and see about getting it updated