#karsh

1 messages ยท Page 1 of 1 (latest)

boreal turtleBOT
digital spindle
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Hi ๐Ÿ‘‹

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What type of account are you trying to do?

zenith flame
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Hi there, it's a standard account

digital spindle
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For reference, I've got 88 Connect Accounts on my Test account so it's definitely possible

zenith flame
digital spindle
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If you are creating a new Standard Account then you just use the Account Link to onboard it

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Can you just send me the Account ID? I can't look at dashboard links (it's not my dashboard)

zenith flame
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acct_1M1YfJ4JgqmajXQM

digital spindle
zenith flame
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I'll have a look now

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    "requirements": {
        "alternatives": [],
        "current_deadline": null,
        "currently_due": [
            "business_profile.product_description",
            "business_profile.support_phone",
            "business_profile.url",
            "external_account",
            "tos_acceptance.date",
            "tos_acceptance.ip"
        ],
        "disabled_reason": "requirements.past_due",
        "errors": [],
        "eventually_due": [
            "business_profile.product_description",
            "business_profile.support_phone",
            "business_profile.url",
            "external_account",
            "tos_acceptance.date",
            "tos_acceptance.ip"
        ],
        "past_due": [
            "external_account",
            "tos_acceptance.date",
            "tos_acceptance.ip"
        ],
        "pending_verification": []
    }
}```
digital spindle
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Okay so the currently_due is what is preventing the account from being unrestricted.

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If you want to test the Stripe flow, you should create a new Account Link for this account and then follow the URL to walk through the Stripe hosted onboarding process

zenith flame
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Right. But that's my challenge. for example it asks for a phoen number. Mine is already connected to the platform account

digital spindle
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You can use test data for all of this

zenith flame
digital spindle
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That's odd, it works when I run through the flow

zenith flame
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Perhaps I'm using the wrong country code, it should be US?

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I can try it again

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Is this not what you mean?

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Are you still here Snufkin?

digital spindle
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Hi It's really busy right now

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The testing doc shows this number works for Express accounts

zenith flame
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So how can I get a standard account approved?

digital spindle
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For this step I think you can re-use your phone number. I was just testing this out and that's what I had to do

zenith flame
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Oh that simple! It seems to work... hope that doesn't cause issues with my real account

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And how about business name etc. it's OK to repeat those?

digital spindle
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Yeah thats fine

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I've got 20 accounts with the same information and it hasn't caused problems

zenith flame
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Okay thnaks, I have an enabled account again for now!

Now the real question: I hoped to see an event sent to my webhook endpoint: 'account_updated'
but I don't see this at all. What am I doing wrong?

digital spindle
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Is your webhook endpoint a Connect webhook or standard?

zenith flame
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Have both set up

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But not seeing any events in either oft hem under dev mode

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test mode*

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Also just checked and don't see them in live mode, but there I'm not listening for them. However I don't think that's revelant now as I'm doing everything with developer api keys

digital spindle
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By developer do you mean the Test mode API keys?

zenith flame
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Yes

digital spindle
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And when you review your Event logs in the dashboard, you don't see anything?

zenith flame
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Nope, nothing related to accounts

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This is in the platform account

digital spindle
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What about the Standard Account?

zenith flame
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there are events in there yes

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But shouldn't for example this account.updated event be send to my webhook endpoint?

heavy summit
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๐Ÿ‘‹ stepping in as Snufkin needs to step away

zenith flame
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Hi Bismarck, I really hope we can get this resolved soon ๐Ÿ™‚

heavy summit
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Can you clarify the confusion here?

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Do you have a Connect endpoint set up?

zenith flame
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Yes

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My confusion lies in not being able to find any webhook events being sent when a test connected account is created

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They should be sent to the connect endpoint, correct? Then I can check the settings again

heavy summit
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Yes you should receive an account.updated webhook on account creation

zenith flame
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Okay thanks, got it. I wasn't listening for the event in the connect endpoint.

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Then one more question regarding this test connect account. It says that it soon needs business ID documents and personal ID documents.
I can simply provide the same documents as for my real business?

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And there's not some test documents that I can use?

heavy summit
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Yeah not really. Our test Connect stuff is for Express/Custom (https://stripe.com/docs/connect/testing) since you mostly just let your Standard Connected Accounts handle verification with Standard Connect. But yes, you can use your own documents here I believe if you are using a test-only account for the verification flow (but you don't actually need to complete that verification flow to test out a payment flow)

zenith flame
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Yeah I've been testing payment flows, it's just specifically for testing webhooks when people create Standard Connect accounts using the stripe hosted onboarding. But I think I got everything I need, appreciate both of your help! Have a good day ๐Ÿ™‚