fundrise_evan | Stripe Developers | Page 1

plucky kelpBOT Nov 7, 2022, 4:48 PM

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quaint thorn Nov 7, 2022, 4:50 PM

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By "clone" you mean copy the data from a Connect Account to a Platform? So you have two records representing the same person?

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This is perfectly normal and is often needed if a Platform wants to share Customer information across multiple Connect Accounts.

sand roost Nov 7, 2022, 5:07 PM

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I do mean copy.

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and that sounds good!

quaint thorn Nov 7, 2022, 5:10 PM

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Okay so that is totally normal. Just be aware that the records are copies so changes to one will not automatically update the other.

sand roost Nov 7, 2022, 5:51 PM

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Is the process of copying a user from a Connected Account to a Platform Account the same as the process outlined here: https://stripe.com/docs/connect/cloning-customers-across-accounts ? Do platform accounts have a Stripe Account ID?

Clone customers across accounts

With Connect, you can clone your customers' payment information across multiple connected accounts for reuse.

quaint thorn Nov 7, 2022, 5:55 PM

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If you are using the Platform API keys in the request you don't use a Stripe Account header

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But yes all accounts have account IDs

sand roost Nov 7, 2022, 5:59 PM

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When I make this request to try to copy a customer from a Connected Account to Platform Account: https://api.stripe.com/v1/tokens?customer=cus_Ml5bujJbTfvJM6, I get an error that I Must authenticate as a connected account to be able to use customer parameter even though I'm using the Platform's API key

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It seems like I might be misunderstanding how to copy a customer since it seems like this API request ultimately copies a Payment Method. Is there a different way to get customer data copied?

quaint thorn Nov 7, 2022, 6:01 PM

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Okay yes you need to make the request as the Connect Account to retrieve the data

sand roost Nov 7, 2022, 6:04 PM

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I must be doing something else wrong because when I make the request to create the token for the customer in the Connected Account while passing the Stripe Account ID of the connected account in the header, I get an error that the user is not found even though when I list all users in the connected account, I can see that user in the list

quaint thorn Nov 7, 2022, 6:05 PM

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Okay you are skipping a step

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Please lay out your process in terms of API requests and which Connect Account you are interacting with

sand roost Nov 7, 2022, 6:06 PM

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sure:

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List all customers in the Connected Account
Pick a customer from step 1 and create a token for that Customer while passing the same Connected Account ID in step 1 in the header

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GET https://api.stripe.com/v1/customers
POST https://api.stripe.com/v1/tokens?customer=<customerId>

quaint thorn Nov 7, 2022, 6:09 PM

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I thought you were cloning a Customer? That part isn't happening here

sand roost Nov 7, 2022, 6:09 PM

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Ultimately that's what I would like to do, but I'm not able to create the token to clone the customer

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the creation of the token fails. My apologies if I wasn't initially clear!

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I get a "No such customer: 'cus_Ml5YQFaT9yQkm8'" error creating the token when I pass the Stripe Account ID of the Connected Account while creating the token and Must authenticate as a connected account to be able to use customer parameter. if I don't include the Stripe Account ID and just authenticate with the Platform Account's bearer token

quaint thorn Nov 7, 2022, 6:15 PM

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Okay no you can't use a token to clone the Customer record. You need to actually create a New Customer record on the Platform and then use Payment Method token to clone the Payment Method

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https://stripe.com/docs/connect/cloning-customers-across-accounts

sand roost Nov 7, 2022, 6:15 PM

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ohhhhkay. That make more sense

quaint thorn Nov 7, 2022, 6:16 PM

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This doc is titled "Cloning Customers" but you actually clone Payment Methods

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But it will walk you through the steps

sand roost Nov 7, 2022, 6:16 PM

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gotchya. I think that answers my questions

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Thanks for working though this with me!

quaint thorn Nov 7, 2022, 6:17 PM

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Happy to help 🙂

sand roost Nov 7, 2022, 6:33 PM

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One last question. Can you clone a Payment Method from a Connected Account to the Platform Account?

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Or does everything cloned need to come from the Platform Account?

dense cloud Nov 7, 2022, 6:36 PM

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👋 stepping in as Snufkin had to step away

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No you can't

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You have to clone from Platform --> Connected Account

sand roost Nov 7, 2022, 6:36 PM

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Okay, perfect. Thank you for clarifying that 🙏

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