chrisg-issuing-500 | Stripe Developers | Page 1

feral bisonBOT Nov 4, 2022, 10:46 PM

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median bloom Nov 4, 2022, 10:46 PM

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Can you share a request id req_123 so that we can look

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chrisg-issuing-500

hallow sun Nov 4, 2022, 10:48 PM

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Here's a create req_M4Wzn6coIfqf5w

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sorry, that's a GET

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here's a POST req_SkjImRyjAZrRHP

median bloom Nov 4, 2022, 10:48 PM

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looking

hallow sun Nov 4, 2022, 10:49 PM

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We're seeing a lot of them on our account

median bloom Nov 4, 2022, 10:49 PM

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yeah I can see that. Give me a few minutes

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okay I see those errors, we're looking into it

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we're working on a fix

median bloom Nov 4, 2022, 11:45 PM

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@hallow sun we're seeing recovery

hallow sun Nov 4, 2022, 11:46 PM

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I am seeing this as well

median bloom Nov 4, 2022, 11:47 PM

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awesome

hallow sun Nov 4, 2022, 11:54 PM

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So, some of our attempts to retry are failing due to idempotency key matching from the original 500 and the re-attempt. Is it normal that a 500 gets recorded and the key can't be the same?

median bloom Nov 4, 2022, 11:56 PM

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yes

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https://stripe.com/docs/error-low-level#idempotency covers some of this

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but you will need a new idempotency key for those to work

hallow sun Nov 4, 2022, 11:57 PM

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The problem is it's the same operation on our end but you failed it on your end so it never completed

#chrisg-issuing-500