xandert.93 | Stripe Developers | Page 1

bleak yarrowBOT Nov 4, 2022, 9:50 PM

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tawdry wagon Nov 4, 2022, 9:50 PM

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Hi 👋

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I'm using webhooks for the first time and for some reason, I'm getting a particular event running twice and calling the webhook twice as a result. Can anyone offer any assistance?

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quoting here

hallow quarry Nov 4, 2022, 9:51 PM

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Oh thank you 🙂

tawdry wagon Nov 4, 2022, 9:52 PM

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Webhook events from Stripe are triggered by actions related to your account. What event is firing twice?

hallow quarry Nov 4, 2022, 9:52 PM

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It's product.updated

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If I update a product on Stripe dashboard, two separate requests are sent to the webhook

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1 second apart

tawdry wagon Nov 4, 2022, 9:56 PM

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Yes that is just how the Dashboard saves products.

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The first .updated event represents the values you charged.

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The second .updated event is Stripe setting the product.updated timestamp to reflect when you last changed the product.

hallow quarry Nov 4, 2022, 10:17 PM

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Ahh I see

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Thank you that makes more sense!

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Is this mentioned in the documentation?

tawdry wagon Nov 4, 2022, 10:19 PM

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We don't explicitly call it out. However, you can see why each .updated event fired by examining the payload and specifically looking at the previous_attributes property. This will list that the values you changed were before the change.

hallow quarry Nov 4, 2022, 10:19 PM

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Yes I did notice that change actually

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I just didn't understand...well

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Inspecting them now, the previous_attributes.updated path changes in the first product.updated event as well as the second

tawdry wagon Nov 4, 2022, 10:21 PM

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Yes I'm seeing that in my test events as well.

hallow quarry Nov 4, 2022, 10:22 PM

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Is this expected behaviour?

tawdry wagon Nov 4, 2022, 10:22 PM

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I'm checking with a few colleagues on this

hallow quarry Nov 4, 2022, 10:23 PM

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Haha thanks. I'm integrating Stripe into my own database and just don't want to have the webhook called twice when once is, in theory, enough

tawdry wagon Nov 4, 2022, 10:26 PM

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Yes this is not ideal. I am going to file a bug report internally and hopefully get this addressed.

For now though, unless you are doing a lot of Product updates it probably won't seriously impact your integration.

hallow quarry Nov 4, 2022, 10:27 PM

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tawdry wagon Yes this is not ideal. I am going to file a bug report internally and hopefully...

This is appreciated! I've spent the last couple of hours trying to work out why this was happening! Is there any way I could be notified when it is addressed?

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And do you think that Stripe should be applying my own changes as well as their timestamp update in a single event?

tawdry wagon Nov 4, 2022, 10:29 PM

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You can write in to https://support.stripe.com and mention my screenname. I'll get it assigned to track the ticket.

hallow quarry Nov 4, 2022, 10:30 PM

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Great thanks 🙂

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They've asked me for the ticket ID if you have one?

tawdry wagon Nov 4, 2022, 10:36 PM

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RUN_BILLX-4732

hallow quarry Nov 4, 2022, 10:36 PM

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Thanks!

tawdry wagon Nov 4, 2022, 10:36 PM

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Great. You should get updates as this is worked on

hallow quarry Nov 4, 2022, 10:38 PM

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Ha they're saying the ticket ID should be a number and that they don't use screen names 😅

tawdry wagon Nov 4, 2022, 10:46 PM

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Try just sending an email instead of talking via the chat. And do mention Snufkin.

#xandert.93