#Dkabx
1 messages · Page 1 of 1 (latest)
Hi there
Hi
Can you provide an example Sub ID that I can look at?
Thanks, looking
Hmm yeah I would have expected an invoice to be generated on Nov 1st. Give me a few more minutes to dig further
This subscription is having prices meter usage, so by the time 1 November there was no usage and Invoice amount was 0, may be thats the reason invoice not generated but i believe still invoice should generate and Next invoice should change to 1 December(Next month billing cycle)
Okay so actually looks like your account is currently in a bad state so new invoices won't be generated.
You'll want to reach out to Support for more information on why your account is in this state: https://support.stripe.com/contact/login