#Dkabx

1 messages · Page 1 of 1 (latest)

honest sirenBOT
lone flame
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Hi there

worn karma
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Hi

lone flame
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Can you provide an example Sub ID that I can look at?

worn karma
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Sure give me a moment

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sub_1LwkuQSHWl0VnDbVYyiiG9Nz

lone flame
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Thanks, looking

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Hmm yeah I would have expected an invoice to be generated on Nov 1st. Give me a few more minutes to dig further

worn karma
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This subscription is having prices meter usage, so by the time 1 November there was no usage and Invoice amount was 0, may be thats the reason invoice not generated but i believe still invoice should generate and Next invoice should change to 1 December(Next month billing cycle)

lone flame
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Okay so actually looks like your account is currently in a bad state so new invoices won't be generated.

worn karma
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but when i am creating a new subscription on the dashboard there invoice is generating

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and that all i am using in test mode