#bluepnume

1 messages · Page 1 of 1 (latest)

kind mortarBOT
icy shadowBOT
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:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

zinc compass
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Technical question is: what else can we pass to the payment intent api to reduce or avoid the chance of a decline?

novel eagle
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Hi, typically decline codes are issuing bank dependent. The information you've passed is what is recommend to decrease decline.

zinc compass
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In this case they're showing "Blocked by a default Radar rule" which is a Stripe decline right?

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if :risk_level: = 'highest'

novel eagle
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That is but that is not something we can assist here. Our Stripe support team would have the expertise to help out.

zinc compass
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Gotcha. Thanks.