mariotux

[remote lagoon]

Hi, are you able to provide more details? I want to make sure that I understand the ask

[crimson matrix]

I retrieve all changes scheduled using this: Stripe::SubscriptionSchedule.list

and I would like to list only those pending to apply. Then I was filtering by status, but I found some subscriptions with SubscriptionSchedule status == active, but regarding the UI, the subscription doesn't have any change scheduled

Have I been able to explain?

[remote lagoon]

So your question is from the Subscription Schedule list, https://stripe.com/docs/api/subscription_schedules/list you expect some subscriptions that should have Update scheduled tag but you're not seeing it in the Dashboard? Is that correct?

[crimson matrix]

yep

[remote lagoon]

Are you able to share the subscription schedule id with me here so I can further review?

[crimson matrix]

scheduled_id: ***********

[remote lagoon]

Taking a look here

[crimson matrix]

I can't see the difference with another that has the tag in the UI

[remote lagoon]

Can you share the other id where you're seeing the tag?

[crimson matrix]

yep

scheduled_id: **********************

Is it weird? Do I make any supposition that doesn't make sense?

any ideas?

[remote lagoon]

Still looking, thank you for your patience.

[crimson matrix]

thanks

[remote lagoon]

I was able to confirm that both of these subscription schedules do have future schedules so they should have that banner.

As for next steps, you'd need to write in to https://support.stripe.com/contact/email to report this behavior. You'd want to include both of these examples.

[crimson matrix]

Then, can I trust that this subscription has an update scheduled if the schedule is active?

[remote lagoon]

That is correct

[crimson matrix]

perfect, thanks so much for the effort in helping me