Shah | Stripe Developers | Page 1

twin jewelBOT Nov 2, 2022, 8:24 PM

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wintry star Nov 2, 2022, 8:24 PM

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Hello, my colleagues aren't online but I may be able to help.

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How are you currently trying to add their card back?

jaunty steeple Nov 2, 2022, 8:24 PM

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Thanks

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API also on stripe dashboard

wintry star Nov 2, 2022, 8:25 PM

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I don't know if it is possible to bring this card back without the user inputting their information again.

jaunty steeple Nov 2, 2022, 8:25 PM

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wintry star Nov 2, 2022, 8:25 PM

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What is the API call that you are making?

jaunty steeple Nov 2, 2022, 8:25 PM

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updatesource

wintry star Nov 2, 2022, 8:26 PM

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So taking a step back, was this card accidentally deleted due to its expiry or something?

jaunty steeple Nov 2, 2022, 8:26 PM

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No i am putting the card details

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basically my app didn't have the option to modify the expired date so i remove and i thought i will simple add again

wintry star Nov 2, 2022, 8:27 PM

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If you are putting in the raw card number on the dashboard and are getting that error, that seems like the user's card's bank is the one rejecting the card setup. The user will need to reach out to their bank to resolve this

jaunty steeple Nov 2, 2022, 8:27 PM

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Okay Thanks Pompey, This is what i want to confirm

wintry star Nov 2, 2022, 8:28 PM

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I think that is possible but for cards that have not been deleted yet

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Glad I could provide some clarity. Good luck getting this resolved

jaunty steeple Nov 2, 2022, 8:29 PM

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Yeah, i have added the update expiry date feature on my app but i have already delete his card and now i can't his card again

#Shah