#Sofii

1 messages · Page 1 of 1 (latest)

celest ploverBOT
urban steppe
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Good question. Checking in to this and will get back to you

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Still not seeing this in the dashboard at the moment but I am still looking.

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To be clear is this a specific test or live mode account , or are you asking for guidance on closing connected accounts in general?

sweet prairie
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live mode account. There is a connected account who wants to remove their account and we couldn't find how to do it from the dahsboard. We can delete customers but not connected accounts. The support team has also asked for guidance on how to close connected accounts as well in case we need to close more of them in the future

urban steppe
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Unfortunately I am not finding much info on how to do this. If you reach out to our support team they should have more info on how you can close out this account https://support.stripe.com/?contact=true

sweet prairie
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ok thanks