#LionelHutz

1 messages · Page 1 of 1 (latest)

woeful ivyBOT
heavy jacinth
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When you say 'the checks are still null', what do you mean? Is the confirmation failing? Are charges failing?

vagrant cipher
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there are 3 checks in the response to createPaymentMethod

  • address line
  • postal code
  • cvc

all of the values are null

heavy jacinth
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I don't understand. Do you mean "fields" on the Payment Method object?

vagrant cipher
heavy jacinth
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Ahhhh I see

vagrant cipher
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yes, fields 🙂

heavy jacinth
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Did you try both live-mode and test-mode to confirm that Radar rule is working? In other words, if you use the test-card in both the live and test environments, does it result in a blocked charge?

vagrant cipher
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haven't tested live mode yet, wont be able to do that until after our deployment

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can't enable zip code protection rule if our page isnt collecting zip codes

heavy jacinth
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Ahhhh, okay I see what you're saying.

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Have you activated your Stripe account? In other words, can you test a single live-mode transaction in order to test. I seem to recall that Radar rules had to be tested in live-mode, but I could be wrong.

vagrant cipher
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purchases are actively being made through the stripe account and have been for months so turning that rule to test has some difficulties that go with it.

do we need to have a radar subscription or trial? wondering if that could be why the "checks" are null

heavy jacinth
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How were you able to create a new Radar rule without a subscription or a trial?

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Oh I see, there's an option to enable that one rule specifically

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This is getting kind of out of our purview. Initially I believed that you could only test Radar rules in live-mode, but now I'm unsure. Apologies if this has been fruitless, but I had hoped to answer the question and save you a trip to support, but I'm afraid you may have to talk to them after all.

Our support folks would have a better idea of what is/isn't possible in this space: https://support.stripe.com/contact/email

vagrant cipher
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do you think you could help me word the question i'll shoot to support? I feel like it will be much more effective with some aid haah

heavy jacinth
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Happy to confirm your own wording, but I can't write the message unfortunately

vagrant cipher
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We are trying to test postal code verification with stripe. We have enabled the block rule for postal codes ( Block if Postal code verification fails ) but in testing with the postal code fail card ( 4000000000000036 ) but the check fields in the paymentMethod object returned by createPaymentMethod are all null and thus we are unable to move forward with the AVS checking in our development. I spoke with staff in the discord dev-help but we resolved to message support because it was unclear if radar rules could be tested in test-mode or not. Thanks!

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hows that?

heavy jacinth
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That looks good to me. It might be worth asking if you need to activate Radar in order to test the rules as well, since that's the main thing I was unsure about