#candy-migrate-subscriptions

1 messages · Page 1 of 1 (latest)

nova scarabBOT
visual osprey
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So you can work with the migration team to move the customer and saved card info to the correct accounts, but the subscriptions will need to be recreated by you on the corresponding accounts

fluid fern
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Got it. Thanks for the help!

fluid fern
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Is there a way to retain the subscription's history and metadata or will it need to be completely canceled in the source account? Ideally we can move it over but I understand if there are technical constraints

visual osprey
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The latter -- it needs to be cancelled and recreated, the invoices etc are not moved

gray birch