Vijay Deepak

[crisp skiff]

Can you share a cus_xxx where this is problematic?

[wild swallow]

cus_MikQeUe0iBEVQu

[crisp skiff]

This sub I guess? sub_1LzIxOIWPQey6m2YBaTKh4ZC

[wild swallow]

Yes

[crisp skiff]

Can you share the portal session ID? bps_xxx

[wild swallow]

bps_1LzJSxIWPQey6m2YD02wwVru

[crisp skiff]

I suspect it's because the configuration you're using the create the session only offers upgrades to 2 USD prices

You can't change the currency of a customer: https://support.stripe.com/questions/setting-a-customers-default-currency

So that cus_MikQeUe0iBEVQu is a INR customer, and can't subscribe to USD prices

[wild swallow]

I'm not trying to change the currency. This is a INR customer and want to update quantity in INR.

This is the configuration i used to create the session:
com.stripe.param.billingportal.SessionCreateParams params = new com.stripe.param.billingportal.SessionCreateParams.Builder()
.setReturnUrl("")
.setCustomer(id)
.build();
com.stripe.model.billingportal.Session portalSession = com.stripe.model.billingportal.Session.create(params);

[crisp skiff]

Yes, but the configuration you're passing when creating the session allows for users to upgrade/downgrade. Because those Price objects are USD, it's preventing the update button from being enabled

You need to pass the configuration parameter with the fields set to align with what you want to permit: https://stripe.com/docs/api/customer_portal/sessions/create#create_portal_session-configuration

[wild swallow]

Thanks for your help. I'll try this.