DobaFet

[charred cove]

What's the sub_xxx ID?

[paper shale]

How would I check this?

[charred cove]

https://dashboard.stripe.com/subscriptions

[paper shale]

sub_1LzIqnAQazoDtdD4ckZzxaBl

[charred cove]

Looks like you backdated the start date of the subscription to ~yesterday (Mon Oct 31 2022 09:32:58):

For new subscriptions, a past timestamp to backdate the subscription’s start date to. If set, the first invoice will contain a proration for the timespan between the start date and the current time. Can be combined with trials and the billing cycle anchor.
https://stripe.com/docs/api/subscriptions/create#create_subscription-backdate_start_date

So there's a prorated line item on the invoice (£6.36) for that timestamp to the start of the subscription (this morning): https://dashboard.stripe.com/invoices/in_1LzIqnAQazoDtdD43fOQ402m

Guess that accounts for the difference!

[paper shale]

Ahhhhh 🤦🏻‍♂️ is there a way for me to rectify this quickly for the client?

[charred cove]

Depends what you mean by rectify?

[paper shale]

The payment should be £175 so i need to refund him £6.36.

I wasnt sure if there was a simple way or if i should cancel the sub and create a new sub

[charred cove]

Well cancelling the subscription won't refund it

[paper shale]

No problem, I could simply bank transfer him the one into his account this should solve that

Thanks Ynnoj this has been very helpful

[charred cove]

You should just partially refund the initial payment: https://dashboard.stripe.com/payments/pi_3LzIqnAQazoDtdD41vLo0B4R

[paper shale]

Thank you very much